Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and related services offered by Brandflows at brandflows.ai (the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

Last updated: April 2026

1. The Services

Brandflows provides an AI-assisted brand strategy platform that helps users structure positioning, naming, and related brand work. Features, availability, and outputs may change over time. We may suspend or discontinue all or part of the Services with reasonable notice where practicable.

2. AI outputs; no legal or availability guarantee

Outputs generated through the Services (including brand names, strategies, positioning statements, scores, and similar content) are suggestions and informational aids only. They are generated using automated and probabilistic methods and may be incomplete, inaccurate, or unsuitable for your situation.

We do not guarantee that any name, phrase, mark, domain, social handle, or strategy is available for use, registrable, or legally protectable, or that it will not infringe third-party rights. You are solely responsible for evaluating outputs and for any use you make of them.

3. Trademark clearance and professional advice

You are responsible for trademark clearance, registration, and legal suitability of any name, logo, or brand element you adopt. The Services may include automated risk signals or educational materials; those are not a substitute for advice from a qualified attorney or trademark professional. Nothing in the Services constitutes legal, tax, or financial advice.

4. Accounts; eligibility

You must provide accurate registration information and safeguard your credentials. You are responsible for activity under your account. You represent that you have legal capacity to agree to these Terms and that you are not barred from using the Services under applicable law.

5. Subscriptions, fees, and payment

Certain features may be offered on a paid basis, which may include one-time purchases, prepaid credits, bundles, or subscriptions as described at checkout, on our pricing page, or in an order confirmation. Fees are stated in the currency and terms presented at purchase unless otherwise agreed in writing.

Billing. You authorize us and our payment processors to charge your selected payment method for all applicable fees, taxes, and renewals.
Subscriptions. Unless stated otherwise, subscriptions renew automatically for successive terms equal to the initial term until you cancel. You may cancel as described in your account or checkout flow; cancellation stops future renewals and does not refund prior periods unless required by law or expressly stated.
Changes to pricing. We may change fees or introduce new fees with reasonable advance notice. Continued use after the effective date may constitute acceptance where permitted.
Taxes. You are responsible for applicable taxes other than taxes on our net income.
No refunds except as stated. Unless otherwise required by law or expressly offered at purchase, fees are non-refundable.

6. Acceptable use

You agree not to misuse the Services, including by:

Violating law or third-party rights;
Attempting to probe, scan, or test vulnerabilities, or bypass security or access controls;
Reverse engineering the Services except to the extent permitted by law;
Using the Services to build a competing product or to train external models using our outputs at scale in violation of our technical documentation; or
Transmitting malware, spam, or unlawful, harmful, or infringing content.

We may investigate and suspend or terminate access for violations.

7. Your content; license to us

You retain ownership of content you submit (“Your Content”). To operate the Services, you grant Brandflows a non-exclusive, worldwide, royalty-free license to host, reproduce, process, display, and create derivative outputs from Your Content solely to provide and improve the Services for you, including routing content to AI providers as described in our Privacy Policy. You represent that you have the rights needed to grant this license.

8. Brandflows intellectual property

The Services, software, templates, workflows, branding, and documentation are owned by Brandflows or its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you. Feedback you provide may be used by us without restriction or compensation.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRANDFLOWS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OR THAT DEFECTS WILL BE CORRECTED.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER BRANDFLOWS NOR ITS SUPPLIERS OR AFFILIATES WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO BRANDFLOWS FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS ($100), IF YOU HAVE NOT PAID FEES IN THAT PERIOD. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

11. Indemnity

You will defend, indemnify, and hold harmless Brandflows and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of Your Content, your use of the Services, or your violation of these Terms or applicable law.

12. Termination

You may stop using the Services at any time. We may suspend or terminate your access if you materially breach these Terms, create risk or possible legal exposure, or for other legitimate operational reasons, with notice where reasonable. Provisions that by their nature should survive will survive termination (including Sections 7–15).

13. Governing law; venue

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Subject to applicable mandatory arbitration or small-claims provisions where required, you and Brandflows consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware for disputes arising out of or relating to these Terms or the Services.

14. General

These Terms constitute the entire agreement between you and Brandflows regarding the Services and supersede prior agreements on the subject. If any provision is held unenforceable, the remainder remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.

15. Contact

For general questions about the Services, please use our Contact Us page. Legal notices and questions about these Terms: legal@brandflows.ai.